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WELCOME!

We are delighted that you have selected the TownHouse Mykonos for your stay with us here in Greece and would like to make your time with us truly memorable.

We wish you a wonderful stay – Kali Diamoni

The TownHouse Team

ESSENTIAL INFORMATION

CHECK OUT
Check out time is 12 o’clock. (During Covid-19 restrictions check out must be at 11am to allow rooms to be sanitized fully for future arrivals)

BILLING
Accounts may be settled only from 07.30 to 23.00. In case you are taking an early morning flight, please settle your bill on the day before your departure.

ELECTRICITY
Power supply in your room is 230V, 50Hz. Should you require an adapter do not hesitate to contact Reception.

ENERGY SAVING
You are kindly requested to check that doors and windows are closed when operating the air-conditioning system.

INTERNAL TELEPHONE DIRECTORY
You can make both local and international phone calls directly from your room (charges may apply)
• Reception & Concierge 300
• Sky Bar 400
• 54 Cocktail Bar 500
• Pump Gym 600
• Room to Room – (e.g. 302 to 309 or 310 to 319)

HEATING & AIR-CONDITIONING
The hotel has full central heating and air conditioning. Each room has its own thermostat to control and adjust the ambient temperature.

INTERNET ACCESS
Wireless high-speed internet access is available throughout the TownHouse. Please log into ‘The TownHouse-Guest’ and register in order to access the WIFI.

WATER
Water on Mykonos is nor drinkable. Please do not fill the Nespresso coffee machine and the kettle with tap water. Please use the complimentary bottled water.

FOOD & BEVERAGE

MINI BAR
Each room is equipped with a mini bar containing snacks and a selection of refreshments. A Bar tariff is available for your convenience. If you would like particular drinks stocked in the min bar please contact Reception. Mini Bars are normally refilled daily however during Covd-19 restrictions they will be filled on request only.

Check our Mini Bar Price List

BREAKFAST
Breakfast is served from 08.00 am until 11.00 am on the hotel Bar terraces. During Covid-19 we will offer either buffet or a la carte breakfast service, depending on the hotel occupancy. If Buffet breakfast is served, this needs to be served by a member of our staff rather than directly by hotel guests, for health and safety reasons.

>> Check our Breakfast Menu

BREAKFAST in room
Breakfast in room needs to be ordered the evening before and is available from 8am – 11am. Please fill in the ΄Βreakfast In Room΄ order form in your room and notify Reception.

  • If breakfast is included in your room rate, a 10 euro service charge applies
  • If breakafst is not included in your room rate, you may order at a 30 euros cost per guest

BREAKFAST to go
If your check out is early and wish to have breakfast, kindly contact Reception a day prior to your departure to prepare a breakfast box for your journey.

FOOD AND BEVERAGE OUTLETS
Our rooftop Sky Bar and Syn Deck is located on the roof of the hotel and is open from 11am to 9pm.

Food and beverages are served from 12 mid-day until 9pm.

>> Check our Food and Drinks Menu

The 54 Cocktail Bar & Sunset Lounge is located on the ground floor of the hotel.

The bar is open from 12 mid-day until 3am (hours may vary depending on the season).

GUEST SERVICES

CONCIERGE
Please allow our Concierge to assist you with recommendations for anything that you may need, be it private yachts, jets or restaurant bookings we are here to help. The Concierge may be reached by dialing 300 or visiting the Reception.

ROOM SERVICE
Within the comfort and privacy of each room and suite, guests can enjoy a selection of dining options. Please select from the ΄All Day Menu΄ and contact Room Service on 100 to place your order. We will endeavor to accommodate any special requests you may have.

TAXI
Should you require a taxi, private transportation or island tour please contact Reception. You can use this number +30 22890 23700 to dial the local taxi service directly.

PUMP GYM

GYM
Pump Gym is part of the hotel and located 50 metres from the main building. Please ask Reception for directions.

SAFETY

SAFE DEPOSIT BOX
For your convenience, we provide a safe deposit box in your room where you can keep your valuables. However, the hotel cannot accept responsibility for any loss of valuables and/or money left in guest rooms.

SAFETY PRECAUTIONS
Our property has been built according to traditional Cycladic architectural guidelines, which require that large buildings be built in a multilayer format with no more than two stories. As a result, some building areas may require your attention. We cannot take any responsibility for injuries sustained as a result of the structure of the hotel and its many stair cases.

HEALTH & MEDICAL CARE
A first aid kit is available at Reception. For more serious issues there are numerous doctors on Mykonos, including general practitioners, cardiologists, dentists, orthopedics, gynaecologists and other specialists. We will be happy to provide more information and assistance via Mykonos private hospital. If you feel unwell or experiencing any concearning symptoms, please contact Reception.

IN CASE OF FIRE
Please read the precautions notice and directions located at the door of your room. if for any reason you suspect a fire, you should immediately call Reception. if the fire alarm sounds, evacuate your room at once following the exit signs on the corridors and use the stairs. Fire extinguishers can be found on each floor. For your own safety the use of candles and cooking devices are prohibited.

SMOKING POLICY
Please note that you have booked a non-smoking room with us and smoking (including via electronic devices) is not permitted. A cleaning fee will be levied in the event of a guest violating our non smoking policy.